Returns & Refunds

At LUXPARO, we want you to shop with confidence. If there’s an issue with your order, our support team is here to help.

Returns

You may request a return within 7 days of delivery.

To qualify for a return, the item must be unused, in its original condition, and returned with all original packaging, accessories, and included items.

Because LUXPARO products are personal grooming devices, products that have been used or opened may not be eligible for return for hygiene reasons.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Send us your order number along with clear photos or a short video showing the issue. Once the problem is verified, we will help arrange a replacement or refund.

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund.

Approved refunds will be sent back to your original payment method. Please allow approximately 5–10 business days for the amount to reflect, depending on your bank or payment provider.

Order Cancellations

If you need to cancel your order, contact us as soon as possible.

Orders that have already been processed or shipped may not be eligible for cancellation.

Return Shipping

For damaged, defective, or incorrectly delivered products, we will guide you through the return process.

For eligible change-of-mind returns, return shipping charges may be the responsibility of the customer.

Items We Cannot Accept

We may not be able to accept returns for products that:

• Have been used or show signs of use

• Are returned without original packaging or accessories

• Have been damaged through misuse or improper handling

• Are returned after the applicable return period

How to Request a Return

Please contact our customer support team before sending any product back.

Include your:

Order Number
Reason for Return
Photos or Video, if applicable

Email: luxparo.support@gmail.com

Our team will provide the next steps and return instructions.

Need Help?

Have a question about your order, return, replacement, or refund?

Reach out to the LUXPARO Support Team and we’ll be happy to assist you.

LUXPARO
Effortless grooming. Confidence made simple.