Terms of service

Terms of Service

Last updated: 27/08/2026

Welcome to LUXPARO. These Terms of Service govern your use of our website and any purchases made through our store.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About LUXPARO

LUXPARO operates an online store offering personal grooming and lifestyle products.

Throughout these Terms, the words “we,” “us,” and “our” refer to LUXPARO. The words “you” and “customer” refer to anyone accessing our website or purchasing from us.

2. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

You may not use our products or website for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, operation, or functionality of our website.

3. Product Information

We make reasonable efforts to display product descriptions, images, features, colours, specifications, and other information as accurately as possible.

However, colours and appearance may vary slightly depending on your screen, lighting, manufacturing batches, or product updates.

We reserve the right to modify product descriptions, packaging, specifications, pricing, or availability where reasonably necessary.

4. Personal Grooming Products

LUXPARO products are intended for personal grooming purposes.

Customers should carefully read and follow all instructions supplied with the product.

Individual experiences may vary depending on skin type, hair type, grooming technique, and frequency of use.

Discontinue use if you experience unusual discomfort or irritation and seek appropriate professional advice where necessary.

5. Prices and Payments

All prices shown on our website are displayed in the currency indicated at checkout.

Prices may change without prior notice.

The final amount payable, including any applicable taxes, delivery charges, discounts, or other fees, will be displayed before you complete your order.

Orders are confirmed only after successful completion of the applicable checkout process.

6. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to cancel, limit, or refuse an order in circumstances including:

  • Incorrect product or pricing information

  • Suspected fraudulent activity

  • Payment failure

  • Product unavailability

  • Incorrect or incomplete delivery details

  • Orders placed in violation of these Terms

If we cancel an order after payment has been successfully received, any applicable refund will be processed to the original payment method.

7. Shipping and Delivery

We aim to deliver orders within the estimated delivery timeframe displayed on our website or communicated after purchase.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, remote delivery locations, logistics issues, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate:

  • Full name

  • Delivery address

  • PIN code

  • Phone number

  • Email address

LUXPARO is not responsible for delays caused by incorrect or incomplete information supplied by the customer.

8. Dropshipping and Fulfilment

Some LUXPARO orders may be processed or fulfilled through third-party suppliers, warehouses, logistics partners, or fulfilment providers.

This means packaging, dispatch location, or delivery arrangements may vary depending on product availability and fulfilment requirements.

Regardless of the fulfilment method, customers should contact LUXPARO customer support for assistance with their order.

9. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Returns & Refunds Policy.

Because certain products sold by LUXPARO are personal grooming products, returns of used or opened products may be restricted for hygiene reasons, except where applicable rights relating to defective, damaged, or incorrectly supplied goods apply.

Please review our Returns & Refunds Policy before making a purchase.

10. Damaged, Defective or Incorrect Products

If you receive an item that is damaged, defective, or different from what you ordered, contact our customer support team within the timeframe stated in our Returns & Refunds Policy.

We may request:

  • Your order number

  • Photographs of the product

  • Photographs of the packaging

  • A short video demonstrating the issue

This information helps us review and resolve your request efficiently.

11. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and contact information.

You are responsible for updating any information necessary for us to complete your transaction and communicate with you regarding your order.

12. Promotions and Discount Codes

Promotional offers, discount codes, bundles, and special pricing may be subject to additional conditions.

Unless specifically stated otherwise:

  • Promotions cannot be exchanged for cash

  • Discount codes may not be combined

  • Promotions may have an expiry date

  • Offers may be changed or withdrawn where permitted

13. Intellectual Property

The LUXPARO name, branding, logos, website design, graphics, product photography, written content, advertisements, and other original materials displayed on our website are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, or commercially exploit our content without prior written permission.

Third-party trademarks and content remain the property of their respective owners.

14. Customer Reviews and User Content

If you submit a review, photo, testimonial, comment, or other content to LUXPARO, you confirm that the content is truthful to the best of your knowledge and does not violate another person's rights.

We may display customer-submitted content on our website or marketing materials where permitted and appropriate.

We reserve the right to remove content that is abusive, misleading, unlawful, fraudulent, or inappropriate.

15. Third-Party Services

Our website may use third-party services including payment processors, shipping providers, analytics services, Shopify applications, and other technology providers.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

LUXPARO is not responsible for independent third-party websites or services outside our reasonable control.

16. Prohibited Uses

You may not use our website:

  • For unlawful or fraudulent activities

  • To submit false information

  • To interfere with website security

  • To transmit harmful software or malicious code

  • To scrape, reproduce, or exploit website content without authorization

  • To impersonate another person

  • To violate applicable intellectual property or privacy rights

We may restrict access where misuse is detected.

17. Disclaimer

We aim to provide accurate and reliable information, but we do not guarantee that every part of the website will always be uninterrupted, error-free, or continuously available.

Product performance and individual grooming results may vary.

Nothing on our website should be treated as medical or dermatological advice.

18. Limitation of Liability

To the extent permitted by applicable law, LUXPARO will not be responsible for indirect, incidental, or consequential losses arising from misuse of our website or products.

Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

19. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain information may be processed as necessary to operate the store, process orders, provide customer support, prevent fraud, and fulfil deliveries.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, policies, or legal requirements.

The latest version will always be published on this page with the updated effective date.

Continued use of our website after an update means the revised Terms will apply from their effective date, subject to applicable law.

21. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of India.

Nothing in these Terms limits any mandatory rights available to consumers under applicable Indian law.

22. Contact Us

If you have questions about these Terms of Service, please contact us:

LUXPARO Customer Support

Email: laxparo.support@gmail.com

LUXPARO
Effortless grooming. Confidence made simple.